Legal Notice

Last Updated: 30/06/2025

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This legal notice governs your access to and use of the services provided by StormHoster. By using our services, you agree to the following terms and conditions. If you do not agree to these terms, please refrain from using our services.

1. Company Information

Company Name: StormHoster
Registered with: SECP (Securities and Exchange Commission of Pakistan) & PASHA (Pakistan Software Houses Association)
Registration Number: 08137109
Tax Number (NTN): 974590
Business Type: Web Hosting, Cloud Solutions, Managed Hosting, Domain Registration, and Digital Marketing
Office Address: Office #817, Al Hafeez Heights, Ghalib Road, D1 Gulberg III, Lahore, Pakistan
Phone: +92 313 79 11 008
Email: [email protected]
Website: www.stormhoster.com

2. Introduction

StormHoster is a leading provider of comprehensive web hosting, cloud services, and managed hosting solutions. We operate under the laws and regulations of Pakistan and have been registered with the Securities and Exchange Commission of Pakistan (SECP) with the registration number 08137109. We are also an active member of the Pakistan Software Houses Association (PASHA). Our goal is to provide reliable, secure, and scalable hosting solutions to businesses, individuals, and organizations across Pakistan and globally.

3. General Terms and Conditions

By using StormHoster's services, you acknowledge and agree to the following terms and conditions. These terms apply to all our services, including but not limited to web hosting, domain registration, cloud computing services, and digital marketing services.

• StormHoster reserves the right to modify, suspend, or discontinue any of its services without notice. We will attempt to inform customers of any significant changes in advance.
• Clients must ensure that their use of StormHoster's services complies with all applicable laws and regulations of Pakistan and the country in which they reside.
• StormHoster is not responsible for any content hosted or transmitted by customers, and customers are responsible for ensuring their content complies with all relevant laws and regulations.
• StormHoster may monitor and review content hosted on its servers to ensure compliance with our terms of service.
• Any violation of these terms may result in the suspension or termination of services.

4. Privacy Policy

At StormHoster, we take your privacy seriously. We are committed to protecting your personal data and ensuring that your information is handled responsibly. Our privacy practices comply with Pakistan’s Data Protection Act and international data privacy laws. We collect, use, and store your personal information solely for the purpose of providing our services, processing payments, and improving customer experience.

• Collection of Personal Data: We may collect personal information such as your name, contact details, payment information, and other data when you sign up for our services or interact with our website.
• Use of Personal Data: Your personal information will only be used to provide our services, communicate with you, process payments, and enhance your experience with us.
• Data Retention: We retain your personal data for as long as necessary to fulfill the purposes for which it was collected.
• Data Security: StormHoster employs robust security measures to protect your data from unauthorized access, use, or disclosure.

5. Legal Compliance and Applicable Laws

StormHoster operates in full compliance with the laws and regulations of Pakistan, including those set by the SECP and PASHA. Our services are designed to comply with all national standards and industry best practices.

• SECP Registration: StormHoster is registered with the Securities and Exchange Commission of Pakistan (SECP) under registration number 08137109. We adhere to all rules and regulations set forth by the SECP for corporate entities in Pakistan.
• Data Protection Laws: StormHoster complies with Pakistan’s data protection regulations to safeguard the privacy of personal and business data collected during the course of our operations.
• Intellectual Property Rights: StormHoster respects the intellectual property rights of others and expects customers to do the same. Any content that violates intellectual property laws may result in service termination.
• Anti-Terrorism Act (ATA), 1997: StormHoster ensures that no services are used for illegal activities, including those that violate the Anti-Terrorism Act of Pakistan.

6. Use of Services

Our services are intended for lawful purposes only. Customers agree not to use our services for unlawful activities or in a manner that could harm, disable, overburden, or impair the functionality of StormHoster's systems or networks.

• Clients must not use StormHoster's services for the distribution of spam, viruses, or any illegal content.
• We may suspend or terminate accounts for any violations of these terms.

7. Payment and Refund Policy

Payments for services must be made in advance for the period of the hosting plan selected. We offer various payment options including credit cards, online payment systems, and bank transfers. We do not accept payments in cash unless explicitly agreed.

• Refund Policy: Refunds will be processed according to the terms outlined in our refund policy, which is available on our website. Please refer to our Terms and Conditions for full details regarding refunds.
• Late Payments: If payments are not made within the designated period, your services may be suspended until the payment is received.

8. Intellectual Property

StormHoster owns all rights, title, and interest in its software, website design, logos, and any other intellectual property associated with our services. Clients may not use any part of our intellectual property without explicit written permission.

• Content Ownership: Customers retain ownership of their content uploaded to our services but grant StormHoster a limited license to use the content as necessary to provide hosting and related services.
• Third-Party Software: Customers are responsible for ensuring they have the necessary licenses for any third-party software they use with StormHoster services.

9. Data Security

StormHoster utilizes industry-standard security measures to protect customer data. We encrypt data transmissions and implement firewalls to prevent unauthorized access.

• Backup Services: StormHoster provides regular backups for its hosting services, but customers are also advised to maintain their own backup copies.
• Customer Responsibility: Customers must ensure their account information, including passwords, is secure and confidential.

10. Termination of Services

StormHoster may terminate or suspend your account for violating any of the terms outlined in this legal notice. You may terminate your services by contacting StormHoster’s support team. All outstanding payments must be cleared before any service termination.

11. Limitation of Liability

StormHoster’s liability is limited to the total amount paid by the customer for the services that caused the issue. We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.

12. Governing Law

This legal notice and all agreements between you and StormHoster shall be governed by and construed in accordance with the laws of Pakistan. Any disputes will be resolved by the competent courts of Lahore, Pakistan.

13. Dispute Resolution

Any disputes between you and StormHoster that arise under or in connection with these terms shall be resolved through good faith negotiations. If a resolution cannot be reached, the dispute will be referred to arbitration in accordance with the Arbitration Act, 1940 of Pakistan.

14. Force Majeure

StormHoster shall not be liable for any failure to perform its obligations under this agreement if such failure is caused by events beyond our reasonable control, including but not limited to natural disasters, government actions, power failures, or telecommunications failures.

15. Contact Us

If you have any questions regarding this legal notice or our services, please contact us at:

• Phone: +92 313 79 11 008
• Email: [email protected]