Common cPanel Issue: File Upload Limits Exceeded

Question:

What should I do if I encounter a “File Upload Limits Exceeded” error in cPanel?

Answer:

The “File Upload Limits Exceeded” error typically occurs when you attempt to upload a file that exceeds the allowed size limit set by your server’s configuration. Here’s how you can address and resolve this issue:

1. Check and Adjust PHP Upload Limits

Issue: The file you are trying to upload is larger than the maximum upload size set in PHP.

Solution:

• Access PHP Selector:
  • Log in to cPanel.
  • Go to the Software section and click on Select PHP Version or PHP Selector.
• Adjust Settings:
  • Click on Options or PHP Options.
  • Look for upload_max_filesize and post_max_size.
  • Increase these values to accommodate the size of the file you are uploading. For example, set upload_max_filesize to 64M and post_max_size to 64M if your file is 50MB.
• Save Changes:
  • Click the Save or Apply button to update the settings.

2. Increase File Upload Limit in cPanel

Issue: The file upload limit is set too low in your cPanel configuration.

Solution:

• Edit .htaccess File:
  • Log in to cPanel.
  • Go to the File Manager under the Files section.
  • Locate and edit the .htaccess file in your root directory.
• Add Configuration Directives:
  • Add the following lines to increase upload limits:
    apache

    php_value upload_max_filesize 64M
php_value post_max_size 64M
php_value max_execution_time 300
php_value max_input_time 300

  • Save the changes.

3. Check Web Hosting Plan Limitations

Issue: Your hosting plan may have restrictions on file upload sizes.

Solution:

• Review Hosting Plan Details:
  • Check the specifications of your hosting plan to see if there are any predefined limits on file sizes.
• Upgrade Hosting Plan:
  • If your current plan does not support larger file uploads, consider upgrading to a plan with higher limits. Contact your hosting provider for assistance.

4. Use Alternative Upload Methods

Issue: You are unable to upload large files through the cPanel File Manager.

Solution:

• Use FTP or SFTP:
  • Use an FTP client (like FileZilla) or SFTP to upload large files. These methods often bypass web-based upload limits.
• Check FTP Client Settings:
  • Ensure that your FTP client is configured correctly and can handle large file transfers.

5. Verify Permissions and Ownership

Issue: File upload issues can also occur due to incorrect file permissions or ownership.

Solution:

• Check Permissions:
  • In cPanel’s File Manager, ensure that the permissions for the directories you are uploading files to are set correctly (usually 755 for directories and 644 for files).
• Contact Support:
  • If you’re unsure about permissions or ownership, contact your hosting provider for help.

If you continue to experience issues or have any questions, please reach out to our support team:

• Email: support@stormhoster.com